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🎯 Targeting & Growth
Personalization for Pentathlon
UCSD · Customer Analytics
Designed and implemented a multi-channel personalization engine that tailored recommendations and messaging across the customer lifecycle. Used segmentation models to identify distinct user cohorts and deliver contextually relevant offers at each touchpoint.
Approach
Combined collaborative filtering with behavioral segmentation to create personalized experiences across email, in-app, and ad channels. The system adapted messaging based on where each user sat in their lifecycle journey.
Tools & Technologies
PythonScikit-learnRecommendation AlgorithmsSegmentation
Topics
PersonalizationSegmentationRecommendation SystemsPython